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Keep me informedRetail insurers are experiencing a perfect storm of demand and supply side challenges. Consumers and SMEs are suffering in the ‘cost of living crisis’, while inflation is increasing insurers’ costs. And at the same time, UK regulators have imposed arguably the most radical reform in a decade on the market, which is having an uneven impact on both consumers and insurers. Insurers must find ways to navigate these pressures and maintain performance.
Whether rethinking distribution strategies, innovating propositions, finding productivity opportunities, or supporting M&A, our teams support leading retail insurers to set their businesses up for success.
We benefit from tools such as our UK Motor Market ModelTM, which gives us unparalleled insight into the market.
We help executive teams understand and prioritise opportunities and threats, find their “edge” and communicate compellingly to their stakeholders.
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We help executive teams build robust, scalable businesses and operating models, covering organisation design, key processes and governance.
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We help business executives understand how technology can boost their productivity, and technology executives build and deliver technology strategies and roadmaps aligned to strategic imperatives as well as helping them select vendors.
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We help executive teams execute on their priorities by supporting them through a continuous cycle of strategic decision-making and detailed design and delivery.
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We help investors and corporates with commercial, operational and technology due diligence, deal preparation and execution, and post merger integration.
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Tesco is one of the UK’s best-known brands. Tesco Bank originally entered the UK retail insurance market as a broker using a panel of carriers. After several years of successful trading, Tesco Bank asked itself how it could make its insurance proposition “more Tesco”. Oxbow Partners supported the business through this multi-year transformation. You can read a case study here.
Our client is a prominent UK retail brand. The client was undergoing a strategic reorientation of their retail financial services business and asked Oxbow Partners to advise on how to set up their insurance operating model optimally. We were then asked to support on the broader retail financial services set-up.
Our client is a large UK retail insurer who wanted to replatform their core policy administration system. The CIO asked us to validate their choice of system and that the underlying business case stacked-up. Our findings allowed the decision to be approved by the board.
Our client was the insurance CEO of a well-known UK affinity group. The executive wanted to obtain an external view on the impact of the new FCA Pricing Fairness regulation. We leveraged our detailed understanding of the regulation (see our blog) to hypothesise about how the market was likely to react and what it meant for our client’s strategy and performance.
Our client is a leading Irish retail insurer. The incoming CEO asked Oxbow Partners to support with a strategy refresh. We have subsequently supported the client with topics ranging from ESG to claims strategy and ‘break-out’ strategy moves.
Our client is a leading UK mid-market investor. We were engaged to provide commercial and technology due diligence on a technology-enabled UK distribution asset. Our team of experts applied Oxbow Partners’ structured approach to diligence and were able to support a successful investment.
Our UK Motor Market Model™ is a bottom-up forecast of the premium, combined ratio and operating profit in the market. Our model is updated regularly and provides Boards and management teams objective insight into the market allowing them to make better decisions about how to win.
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Lead contact
Tony Sault, Partner
Tony is a Partner at Oxbow Partners, with a focus on the Retail, Personal and Commercial Lines markets, advising insurer and broker clients on strategy and transformation. Tony started his career over 30 years ago at RSA (now Intact) before moving into consultancy where he spent almost 20 years at EY.
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Lead contact
Paul De'Ath, Head of Market Intelligence
Paul is Head of the Oxbow Partners Market Intelligence team, which helps insurance and reinsurance clients access insights into insurance markets around the world.
Paul has a broad understanding of markets, a deep understanding of many of the key European players, and strong analytical foundations, all gained during his decade working as an equity research analyst coving European insurance. He is also a qualified accountant and spent time in strategy and finance roles at Standard Life.
Paul is a regular commentator on UK personal lines and is often quoted in publications such as the Financial Times. He has authored a number of articles for Oxbow Partners and has built our fundamental model for the UK motor market. He regularly attends client executive and board meetings to share his perspectives.
